• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎02-16-2021 05:48 PM

HP Recommended
Product: Hp Omen 30L
Operating System: Microsoft Windows 10 (64-bit)

So I just switched out the pre-installed heat sink for a better one, and now that the computer is plugged back in the fans don’t turn on, and the computer power cycles. Not sure how to fix any help is appreciated!

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-16-2021 06:24 PM

HP Recommended

Hi,

 

Assuming you replaced the CPU fan/heatsink. Is this correct?

 

A power cycling loop at startup is usually a power supply problem, or a bad connection on the MB, or other MB damage, or CPU socket damage. This sounds like the power supply is resetting because of voltage/continuity problems.

 

Check all connections. Replace the factory heatsink and fan to test for a successful POST.

 

I can only guess you may have accidently damaged the MB.

 

Regards

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎02-16-2021 06:24 PM

HP Recommended

Hi,

 

Assuming you replaced the CPU fan/heatsink. Is this correct?

 

A power cycling loop at startup is usually a power supply problem, or a bad connection on the MB, or other MB damage, or CPU socket damage. This sounds like the power supply is resetting because of voltage/continuity problems.

 

Check all connections. Replace the factory heatsink and fan to test for a successful POST.

 

I can only guess you may have accidently damaged the MB.

 

Regards

Was this reply helpful? Yes No

‎02-16-2021 07:53 PM

HP Recommended

Hi, Thanks for the response!

 

I got it running correctly now. The power supply to the mother board wasn’t plugged in all the way. 

 

thanks again!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.