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05-11-2018 06:28 AM
I no more need HP support assistant and want to uninstall it.
Thank you for a clear prompt reply
Best regards, Oreste
05-11-2018 09:57 AM
Hi dear Paul
it's too simple and I already tried it.
In the control panel I find only HP Support solutions framework and when I try to uninstall it the answer message is : this programm is needed for HP SA which is not available in the control panel list.
05-11-2018 10:23 AM
You're very welcome.
There must be an issue with your PC, because the instructions I gave you are right from the link below...see figure 5.
Unfortunately, I won't be able to help you any further with why you can't uninstall the HPSA, because I have no idea as to why the HPSA program isn't listed where it is supposed to be.
05-11-2018 03:25 PM
Try / Consider
Install the latest HP Support Assistant
After the software is installed,
Restart the computer and log in
Next, try uninstalling it.
Control Panel > icon view > Programs and Features >
Scroll down, find, Uninstall the HP Support Assistant
After the uninstall is completed, Restart the computer and log in
When / If asked whether you want to save any of the presets / personal HPSA information, respond to have any (personal) data associated with the program removed along with the HPSA software.
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