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‎06-04-2020 08:21 PM

HP Recommended
Product: Elitebook 850 g4
Operating System: Microsoft Windows 10 (64-bit)

Turned off computer and it did the automatic bios update. Walked by a few hours later and noticed it was looping at finishing bios update process. It completes restarts and hp splash show for a second and the does the finishing bios update process. If I try turn off and power button for 15 seconds and turn back on, I get 2 long beeps and 2 short beeps 5 times. I then have to complete power cycle again to get back in the loop. Window button and b or v do not do anything. 

1 REPLY 1

‎06-06-2020 06:37 AM

HP Recommended

Hello

 

I just run a BIOS update of a 840 G4, this week, and I had no issue.

for your notebook ,  I'll suggest you to check if your product is still on warranty and call HP Post-sales support in your country for a repair

 

https://support.hp.com/us-en/checkwarranty

 

bye

 

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