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Hp envy desktop 750-114 won't load after the hp screen

HP Envy Desktop 750-114
Microsoft Windows 10 (64-bit)
When we turned the computer on all it shows is the HP symbol and that's it, it never boots up .
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HP Support Agent
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Hp envy desktop 750-114 won't load after the hp screen

Hi @BSteff32 ,

 

Thank you for posting on HP Forums,

The Barachiel is at your service.

 

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

 

In the meantime, please try the steps mentioned on this link: Click here

 

Let me know how that pans out. 🙂

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help. 😉

Barachiel
I am an HP Employee

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