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Hp pavilion 20 the boot configuration data for your pc is missing or contains errors

Example: Pavilion 20
My computer is in recovery mode it saysHp pavilion 20 the boot configuration data for your pc is missing or contains errors.. I can't find my recovery disk
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Hp pavilion 20 the boot configuration data for your pc is missing or contains errors

Hi! @Jennunderwood, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

 

I understand your PC is in recovery mode and you are getting error boot configuration data missing on your PC.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes on your PC?

 

Did you try performing recovery using the recovery discs or from the recovery partition?

 

Please provide the product number of your PC to assist you better.

 

As you mentioned your PC is in recovery mode and you are getting error boot configuration data missing on your PC.

 

Try restoring the BIOS to default and check if it helps.

 

  1. Turn off the computer and wait five seconds.
  2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
  4. Press F10 to Save and Exit.
  5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes.
  6. Follow the prompts to restart your computer.

Try the steps recommended below.

 

Turn off your computer then turn it back on and immediately tap away ESC button then select F11 then select "Troubleshoot" and then "Advanced" and try these steps:
b.Select "Advanced options" and then select "Command Prompt".
c.If prompted, enter the password for the username.
d.At the Command Prompt, type the following commands and hit enter.
 
bootrec /scanos
bootrec /fixMBR
bootrec /Fixboot
bootrec /rebuildBCD
 
If prompted to press yes then press Y then restart if not then type the code below
 
 
chkdsk c: /f /r /x
 
After running the commands your computer should restart and will automatically install windows update. Sometimes it will take for a while to update.

 

Refer this article to know more information about performing a system recovery on your PC.

 

Also, try running a system diagnostics test on your PC and check if the hardware components on your PC are functioning correctly.

 

Refer this article to know more information about running system diagnostics on your PC.

 

If the issue still persists try performing recovery using the recovery discs, If you don't have a set of recovery discs. Please contact HP support and order a set of recovery discs.

 

Link to contact HP.

 

 

If the solution provided worked for you, please mark accepted solution for this post.

 

Let me know if this helps!

Have a great day! 🙂

 

 

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.

 

Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

A4Apollo
I am an HP Employee

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