• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎04-09-2020 09:06 PM

HP Recommended
Product: Ec315ua#aba

I have a older hp pavilion dv4000 and wanting to know if im able to fix the black screen when power on with 4 beeps which makes it unable to do any commands due to the black screen 

 

PLEASE HELP

Tags (1)
1 REPLY 1

‎04-10-2020 04:11 AM

HP Recommended

Hi
Depending on the age of the PC and the BIOS vendor...
https://support.hp.com/us-en/document/bph07107

 

EG:  --  LED blinks 4 times   ---   Graphics

Graphics controller failure.

Test the Main-Board with the minimum hardware & re-seat all connections and graphics cards.

If the issue persists, send out Main-Board and if applicable graphics card for Mobile Workstations.

 

 

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.