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‎01-25-2023 08:09 AM

HP Recommended
Operating System: Microsoft Windows 11

Victus 15l won't boot up  power and fan work

Category:
1 person had the same question
1 REPLY 1

‎01-26-2023 03:19 PM - edited ‎01-26-2023 05:00 PM

HP Recommended

Hi

 

Do you see any flashing chassis LED patterns or hear any beep error codes?

 

It is possible the PC is posting but you have no video output. Check video connections, try a different video cable. Verify the monitor works.

 

You could have a different hardware problem besides a graphics card problem. Fans spinning up and normal LED activity suggest the MB is getting power. Have seen many different causes for the symptom you see ranging from a bad storage device down to the RAM, power supply, MB or CPU.

 

Contact HP Support:  https://support.hp.com/us-en/contact/help/desktop for help and/or factory service if you are in warranty.

 

The Victus is a new PC and should be in warranty. You would have to reduce the PC to a minimum configuration, possibly swap in different components (this can be expensive) to find the bad component. It is best to use HP Support when you are in warranty. Then consider a local PC tech when out of warranty.

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