cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Highlighted
New member
1 0 0 0
Message 1 of 2
126
Flag Post
HP Recommended

I accidentally changed accessibility to my C drive. Now my pc goes black after I provide my Windows

‎03-15-2019 01:08 PM

Product: Omen 880 Gaming PC
Operating System: Microsoft Windows 10 (64-bit)

I uninstalled Kaspersky Total Security.  Set Windows Security Up. Scanned a document in Adobe Acrobat. Tried to save it but got the message it was “ready only”. Tried to save it several different ways. Same thing. Opened Lightroom and it could locate my Lightroom Catalog. Uninstalled Lightroom and tried reinstalling many times. Installation would stop at 91% every time. It appeared to be a problem with access to my C drive/documents/user.

 

so this is where I went further than I should have. I think I restricted access to the entire C drive. Now after I sign in with my Windows ID, just get a black screen with my white mouse arrow. Just updated Windows 10 Pro a couple days ago, too.

1 REPLY 1
Highlighted
Level 12
7,601 7,569 322 679
Message 2 of 2
112
Flag Post
HP Recommended

I accidentally changed accessibility to my C drive. Now my pc goes black after I provide my Windows

‎03-15-2019 01:56 PM

Hi

Have you access to a working PC?    If so....

https://www.microsoft.com/en-gb/software-download/windows10

make a Repair/Rebuild/Recovery/Re-Install  USB.

Ironically https://support.kaspersky.com/viruses/krd18

Kaspersky Rescue Disk

 

W8 Repair.pngRecovery Reinstall.png


A Nod Is As Good As a Wink...
Lil_Boy_Blue

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation