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Message 1 of 2
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I am trying to use HP recovery manager but system recovery is not clickable

HP Recommended
HP Envy Allinone
Microsoft Windows 10 (64-bit)

My product number is x6f45aar#aba


i have an Envy all in one.  When it reboots it goes to keyboard language selection and  then HP Recovery Manager.  I would like to do a system recovery but the box is not clickable. I can click on Maintenance or Support or Precaution but not Sustem Recovery

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Message 2 of 2
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HP Recommended



Your model appears to be supported by the HP cloud recovery tool.


You can use that tool using another windows PC to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.


Here is an info link for how to use that utility...

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