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Pants52
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Message 1 of 2
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I blue screen due to a hard drive every time i boot, I have an error ID

HP Recommended
HP Envy Phoenix 810-160
Microsoft Windows 10 (64-bit)

I blue screen on boot due to a SMART error. when testing the components i get this error ID: U0E4Q8-770975-WPVV6J-60JG03

What is this error code and what can i do to fix it? id prefer to not have to buy a new hard drive.

1 REPLY 1
Grzwacz
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Message 2 of 2
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HP Recommended

Greetings,

Welcome to the forum.

I am not an HP employee.

 

How many HDDs do you have installed in your PC and what HDD is the boot drive?

 

The error ID you are seeing indicates the following:

 

Hard Disk 2 SMART Hard Drive Detects Imminent Failure.

 

You will have to replace this HDD. It would also be a good idea to copy contents, if possible, ASAP.

 

Regards

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