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09-07-2020 07:01 AM
Operating System: Microsoft Windows 10 (32-bit)
I bought laptop in December 2019 and in August it's stop working ...it is not getting on so I tried to repair it in warrenty that's why check out the warrenty online it showed that in 3 months wrnty expired . What should I do ??
1 REPLY 1
09-09-2020 06:49 PM
@Priyankapatil29 Have you attempted to connect the device to an alternate power cord or adapter?
Or check with another wall outlet, excluding any surge protectors to check if it works?
While you respond to that, here's the best way to resolve the issue, using the HP Guided Troubleshooter:
(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).
If the above doesn't help or the steps are insufficient, check the below steps:
Let's start with a hard reset of your notebook computer before you try any other troubleshooting steps.
Reasons for a hard reset
A hard reset has the following effects:
Clears the memory.
Reestablishes the connection between the BIOS and the hardware
The following conditions can be helped by the hard reset:
Windows stop responding.
The display suddenly goes blank.
The computer does not wake from sleep or hibernate modes.
Software applications freeze or fail to respond.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(By the end of this article all the issues should be resolved)
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