03-25-2021 02:36 PM
I have tried everything I can think of and my computer will not boot up once it’s been turned on. Monitor is working fine but mouse is not working, and it’s not wireless neither is the keyboard... can’t tell if the key board is or is not working.
03-28-2021 10:21 AM
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I would like to help
Please follow the instructions in this Link: https://support.hp.com/in-en/document/c04718479 and let me know how it goes
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
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