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HP Recommended
OMEN by HP 25L Gaming Desktop PC GT14-0000i (3V745AV)
Can't start my computer after reinstalling.
It keeps turning off and on saying it has downloaded 64%. But it has been like this for several hours and I don't understand why.
I have also tried to download windows via usb plug and it comes up with the message that "no signed device drivers were found" so I can't download.

What should I do?
OMEN by HP 25L Gaming Desktop GT14-0459no PC (650G5EA)
Product
650G5EA
Serial number
[Personal Information Removed]
6 REPLIES 6
HP Recommended

Hi:

 

See if the Intel storage controller drivers I zipped up and attached below work for you when you go to clean install Windows.

HP Recommended

Should I download your file on a usb? and insert it before i start the computer?

HP Recommended

Unzip and copy the file I attached to a USB flash drive.

 

Then plug the USB flash drive and your Windows installation flash drive in the PC.

 

Turn on the PC and boot from the Windows installation flash drive.

 

When you get to the screen that asks 'Where do you want to install Windows,' and you get the error that 'We cannot find any drives,' click on the Load driver option, browse to the USB flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible storage controller driver.

 

Click Next, and hopefully Windows will install.

HP Recommended

It still wont work

It just says the same thing again and again..

IMG_0289.PNGIMG_0292.PNG

HP Recommended

Sorry that the driver I gave you didn't work either. 

 

It's supposed to be good for Intel 11th- 13th generation core processors. 

 

Unfortunately, I don't have any other suggestions for you to try. 

HP Recommended

c

i started a troubleshooting process and found out that my ssd hard drive has an error
fail GGEKN8-BJ5BRP-GXGK1G-60JK03
So my PC might be completely dead? xd

 

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