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‎03-26-2019 09:02 PM

HP Recommended
Product: HP all in one
Operating System: Microsoft Windows 10 (64-bit)

I have AMD A6-7310 APU with AMD Radeon R4 Graphics if I add RAM will help with booting up computer and general internet searches

3 REPLIES 3

‎03-28-2019 05:17 AM

HP Recommended

Hi @Lynda520

 

Welcome to the HP Support Community. 

 

1) What's the exact model name of the computer? Click here for steps on finding the information we need. Do not share any of your personal information such as serial, phone number, email ID, etc.
 

2) Are you experiencing any issues with your computer? Any error message? 


Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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‎03-30-2019 07:37 AM

HP Recommended

7A06FE9E-752D-4CDB-8091-4FCE458642FA.jpeg

 

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‎03-31-2019 03:53 AM

HP Recommended

@Lynda520

 

Thanks for replying. I'm afraid the product details mentioned are for the CD/DVD drive and not for the computer. Could you please provide the product details of your HP All-in-one computer? 

Asmita
I am an HP Employee

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