I have a failure code failure id hp 630668-7t8bol-x87slk-60wu03 can anyone help

[jarpav]

My All in one is loopng on screen have done F2 and trouble shoot.  long test came with failure id hp 630668-7t8bol-x87slk-60wu03

Any ideas I'm not good here

[Paul_Tikkanen]

Hi:

Below is the failure report generated by the code you posted, minus your PC's serial number.

Failure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

630668-7T8B0L-X87SLK-60WU03

OK

0000000000

1/20/22

303

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 Quick Test Failure

You will need to install a new hard drive and reinstall the operating system.

Below is the link to the service manual where you can find the hard drive removal and replacement procedure.

Upgrading and Servicing Guide (EMEA with shipping label) (hp.com)

After you replace the hard drive, you can reinstall W10 for free by making a bootable USB installation flash drive with the media creation tool from the link below.

Download Windows 10 (microsoft.com)

After Windows 10 has completed installing, you can install the drivers and available software from your PC's support page.

HP All-in-One - 22-3100na (ENERGY STAR) Software and Driver Downloads | HP® Customer Support

[Prométhée]

hi @Paul_Tikkanen   @jarpav 

You may need to recover your data, just in case:

You can try several things in order to try to recover your data, I give some explanations here, but in French!

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

You can try a bootable cd / dvd type live cd (linux)

https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/

you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!

https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance