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sub-lawyer
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Message 1 of 2
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I just bought a new Pavilion desktop

HP Recommended
Pavilion Desktop 590-p0081c
Microsoft Windows 10 (32-bit)

I just powered up this PC.  I cannot get past the screen, “Enter your country and birthdate.”  It accepts USA but not the birthday:  10/18/1951.  Please help.

1 REPLY 1
Grzwacz
Level 12
Level 12
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Message 2 of 2
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HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

The "Numlock" key may be off.

 

Try turning this function on or use the numerical keys just below the function keys.

 

Regards

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