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Handlebars92708
New member
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Message 1 of 3
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I start my HP Pavilion desktop I can sign in my homepage comes up but no programs load

HP Recommended
Pavilion 1587c
Microsoft Windows 10 (32-bit)

Last Friday the 14th 2021 after updates computer would start up I could log in homepage came up but no programs loaded and the little blue circle just kept going around and around. I’ve tried restarting, no good. Then I tried several of the YouTube videos still nothing helped. Anyone have any suggestions before I reload Microsoft and loose all my data, I do have backups from MSN and Norton.

2 REPLIES 2
itsmyname
Level 9
5,033 4,948 234 653
Message 2 of 3
Flag Post
HP Recommended
  1. Power-off your computer.
  2. Power-on your computer.
  3. When you see the circular "spinner", hold-down the on/off button until the computer powers-off.
  4. Repeat #2 and #3 about 3 times.
  5. Repeat #2, and see if Windows will have recognized the multiple, consecutive, failures to load Windows, and will open to a "Recovery Screen"
  6. One of the options will be to "refresh" -- to reload Windows, WITHOUT deleting any of your personal files.

Good luck.

 

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Handlebars92708
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Message 3 of 3
Flag Post
HP Recommended

Didn’t help

 

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