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Locked

‎03-09-2021 12:22 PM

HP Recommended
Product: Example: Pavilion 15 cc5xx
Operating System: Microsoft Windows 10 (64-bit)

I wanted to delete the administrator password so i did put the past password and place of new password i iust pressed enter so that it will be empty then saved but still it want me to enter the administrator password but it doesn't accept my last password.... It just bring system disabled i 50974016.... Plz help me recover it i know my Microsoft account password plus my windows password

1 REPLY 1

‎03-09-2021 12:26 PM

HP Recommended

Hi DavidMrema,

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards. 

I work on behalf of HP.
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