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Rebeget
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Im stuck at the hp start screen windows 10 can someone help me?

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I cant get my product name.
Microsoft Windows 10 (64-bit)

Ok so i was playing games. And then i felt sleepy while overday and then when i woke up random night i started up my computer. And there pop out a windows 10 fixing (C:) stage 2. And the thing finished and it became this screen

15978921036162998311287964716245.jpg

 and then i just waited and waited... And ive restarted it and is impossible to touch any of my keys. All the keys wont access the anything. Im on my phone right now and doing this and i began to wonder if i should google for it i tried many options but didnt seem to work. Would be nice if someone can help me.

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KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Rebeget


Welcome to HP Community

 

I have gone through your Post and would like to help

 

To assist you better please provide me with the computer model or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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