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YShimon
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Message 1 of 2
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Installing Win XP Pro SvcP 1

HP Recommended
HP All-In-One Model 20-c023w
Microsoft Windows XP (64-bit)

Customer brought me the PC mentions in title above with Win XP Pro SvcPack1. HD 500Gb (new). The system starts loading the OS, then when is comes to the logo screen, it stops and goes no further.  The HD is formatted and ready for Win XP.

What can I do for this customer?

1 REPLY 1
Paul_Tikkanen
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

There is nothing you can do for your customer.

 

XP cannot install on PC's with the Braswell chipset.

 

There are no storage controller drivers, which is why after XP loads the initial drivers, etc. it quits.

 

The oldest OS you can install on that platform might be W7, and you will have a devil of a time finding drivers for the hardware.

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