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Invalid or missing product information

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HP Envy Curved 34-a0xx Aio PC All-In-One Desktop
Microsoft Windows 10 (64-bit)

Trouble at start up following message:  I


Invalid or missing product information


The following product information programmed into the system board is missing or invalid.


System Board (00A) - Product Name, Product Serial Number, Product Number


For more information, please visit:

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Please provide a specific product number.


This sounds like you may need to have HP take a look. Request service to correct systemboard microcode.


The MB BIOS may need to be reprogrammed.





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I have a HP 255 G5  In my case I miss product name product Numbers serial Number and system board CT number. Van anyine help me?

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