Create an account on the HP Community to personalize your profile and ask a question
10-20-2021 09:19 AM
First off, my apologies if I have not given enough info above....I'm not very tech savvy. Anyway, my laptop is stuck on a Bios update loop. It continues to go back to this message "Bios update failed" "Bios image file specified did not pass validation".
Even if I click on postpone or cancel update, it continues to go back to above said loop. I've tried so many supposed fixes that have been posted and still nothing.
I'm not sure what year this model was released, but I purchased last summer and has had very little use.
10-20-2021 11:34 AM
@JoeCanadian -- are you technically OK doing a partial disassembly of the computer, to remove the disk-drive, and connect it as a "secondary" disk-drive in another computer, and to find the ".bin" file that the BIOS Update Utility Program is accessing, and then to rename that file, download a fresh copy of the BIOS, and rename the downloaded file to match the name of the file that you renamed? Then, reconnect the disk-drive into your computer, and see if your work has achieved anything.
If that scares you, then pay for professional help, either from HP (for a "guarantee" that it can be fixed) or a local computer technician (who may be successful).
Do you live near a large University that has a Help Desk, backed by HP-certified computer-repair technicians? They probably are well-trained in servicing HP computers.
Didn't find what you were looking for? Ask the community