cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
147
Flag Post
HP Recommended

Laptop booting black screen with power and light on and caps/numlock lights blinking

Hp paviliontx2600
Microsoft Windows Vista

Please help, when booting the power, light, fun on. The caps lock and num lock lights are blinking. Cd drive sounds like reading the cd when putting the recovery cd. But screen is black. 

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
26,671 26,626 2,212 3,382
Message 2 of 2
103
Flag Post
HP Recommended

Laptop booting black screen with power and light on and caps/numlock lights blinking

@Aiv143

Welcome to the HP Forums,

We'll be with you until it's all sorted & beyond!

 

What is the sequence of the lights blinking on the caps lock and the num lock key?

While you respond to that, here's what you need to know and do:

 

There are many reasons that a computer does not startup or boot into the Windows operating system. If your computer will not start or boot, you will see or hear symptoms to indicate the general area of the problem. If you are not sure what the problem is, see Overview of How to Troubleshoot Problems When a Computer Does Not Start Up or Boot Properly.

 

Startup Symptom: LEDs glow, but the computer fails to startup or boot and displays a black screen

  • Use this document if the LEDs glow to indicate that power is available and the sound of a fan or spinning hard drive can be heard, but no colors, images, or text are displayed on the LCD display.
  • Do not use this document if there are no sounds from the computer when the power is turned on. You should check for a different problem; such as a loose RAM memory chip or disconnected hard drive.

The cause of this problem may be the failure of a hardware component or an error in the instruction being sent from the BIOS to a hardware component.

 

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE (Before you begin troubleshooting your computer - Onward)

(By the end of this article all the issues should be resolved)

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation