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HP Recommended
HP Laptop PC 14-d2000 (2D126AV)
  • My laptop was good and well. One day k wanted to turn it on. Then it couldnt turn on. I tried to charge my laptop. By looking at the Led light of my laptop, i could see that it was charging. When i charge it, i the Led light is white/blue, meaning that it is fully charged. But when i want to turn my laptop on, it doesnt work. Nothing happens. When the charger is in and i try to turn it on, then you do see the light blink for one second. But still nothing happens. Also when i press the caps lock, then it doesnt give a light at this spot, which it normally does. I tried many things, press power button for 15 seconds, 30 seconds. So far nothing worked. I tried to open it up. There are 4 screws. But when i removed the screws, the back of the laptop couldnt open up 

 

Please, i need help.

1 REPLY 1
HP Recommended

@Lawstudent010 

 

Welcome to the HP support community.

 

I understand that your notebook is not turning on, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.