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‎11-03-2023 05:26 PM

HP Recommended
Product: HP ZBook 15 G3 Mobile Workstation
I have an HP ZBook 15 G3 that has developed a problem. If picked up by the lower left hand corner the screen freezes. nothing responds. The only way to shut if down is to hold the power button down. I can restart and it will work fine until it is bumped or picked up on the left lower side. Looking for some trouble shooting ideas, please.  I have eliminated by battery by disconnecting and running on AC power.
 
On one site BGA failure was mentioned.  Does this laptop have a history of that type of problem.
So far I have been on 3 sites and have received no advice on how to go about finding the problem.  I hope the outcome on here is better.
 

 

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