• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issue? Click here for tips and tricks.
HP Recommended
Microsoft Windows 8.1 (32-bit)

Pc stuck at start up screen than i did removed battery of laptop and put it on direct power and pressed power button for 5 sec seft diagnosing started but now it is diagnosing from last 1 hr and i think it is now stuck at diagnosing thing wt to do 

1 REPLY 1
HP Recommended

Does it show a "progress-bar" during the test?

Part of the diagnostics is a thorough test of your disk-drive.

That could take a few hours, depending on the capacity of the disk-drive.

Have patience.  

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.