cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Gaganbedi
New member
1 0 0 0
Message 1 of 2
159
Flag Post

Laptop stuck at start up screen

HP Recommended
Microsoft Windows 8.1 (32-bit)

Pc stuck at start up screen than i did removed battery of laptop and put it on direct power and pressed power button for 5 sec seft diagnosing started but now it is diagnosing from last 1 hr and i think it is now stuck at diagnosing thing wt to do 

1 REPLY 1
itsmyname
Level 9
5,032 4,948 230 644
Message 2 of 2
Flag Post
HP Recommended

Does it show a "progress-bar" during the test?

Part of the diagnostics is a thorough test of your disk-drive.

That could take a few hours, depending on the capacity of the disk-drive.

Have patience.  

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation