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Laptop won’t turn on or charge

‎05-20-2020 08:49 PM

Product: HP Notebook Laptop 17-by0016cy
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have a problem.

I was using my laptop today and went to charge it. Before this I had already had some issues with the arm hinges coming up and displacing the internal charging port box, but I got it to stay so the adapter would connect. This time I plugged in the charger and it started charging, but a small light came from under the top left hinge like a fuse was blown and my laptop cut off right after. I can’t access my battery from the outside as the bottom is smooth with a few screws. It won’t charge, the charge indicator light doesn’t turn on when I plug it in and the laptop won’t turn on at all. Any help or recommendations would be appreciated!

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