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- HP Community
- Desktops
- Desktop Boot and Lockup
- Locked With black screen and blue box

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12-27-2022 02:49 PM - edited 12-27-2022 02:52 PM
When I turn on my laptop it says to enter admin password. I tried all of my usual passwords with no avail. When I enter 3 incorrect passwords I get this code
System Disabled
i 86940289
what do I do? is there a correct code I can get from here?
(the screen is black with a blue box)
12-27-2022 02:53 PM
Hi,
Thank you for visiting the HP Support Community.
In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Regards. Stay safe.