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HP Recommended
Microsoft Windows 7 (32-bit)

I changed my log in password and can't remember. Now I can't get into my computer at all

1 REPLY 1
HP Recommended

Easiest way is to put a windows cd/bootable windows usb and start the computer up, boot from the cd or usb and install windows.. It will save your old files if you dont format the drive and just reinstall windows over top of your existing partition...

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