cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
141
Flag Post
HP Recommended

Locked out

HP Laptop

I have a HP laptop, It will allow me to sign in to my user but thats it, it won't let me do anything after that. Does anyone know what I can do to fix this problem??

Tags (1)
1 REPLY 1
Highlighted
Retired
Retired
8,121 8,112 486 940
Message 2 of 2
112
Flag Post
HP Recommended

Locked out

Greetings @Heather20,

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are unable to login to the computer, is that right?

Not to worry, I will be glad to assist you. 

What is the OS installed on your computer?

May I know the exact product number of your computer? Click here. Please do not share the serial number of your computer.

 

As you have not mentioned the operating system installed on your computer.

Please find the articles below and follow the procedure based on the OS installed on your computer. 

 

HP PCs - How to Change or Reset Password (Windows 7)

HP PCs - How to Change or Reset Password (Windows 😎

HP PCs - How to Change or Reset Password (Windows 10)

 

Let me know if this helped. 

Chimney_83
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation