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‎07-07-2020 06:19 PM

HP Recommended
Product: HP
Operating System: Microsoft Windows 10 (32-bit)

Unable to sign in to computer because  can’t remember password or pin code for Windows 10 and email account with hotmail deleted 3 years ago. 

1 REPLY 1

‎07-08-2020 02:10 AM

HP Recommended

Hello
We cannot give password workarounds
If what is possible does not work, you will have to do as indicated in this same document

https://support.hp.com/us-en/document/c04648973

If all attempts to recover your password are unsuccessful, you do not need to discard the computer. Instead, reset your PC to completely start over, creating a new password in the process.

 

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