Long DST failed

[Sheyla4]

My screen gives a failed long dat diagnosis. Please advise 

[Paul_Tikkanen]

Hi:

Enter the required information at the link below and it should provide a general overview of the problem and the most likely way to fix it.

HP Customer Support - Service Center

Normally when you get a long or short DST failure, you will need to install a new hard drive and reinstall the operating system.

[Sheyla4]

Failure ID

rxjw3k-000bs2-xd6v76-61fk03

pdouct id

G2s06up#aba

[Paul_Tikkanen]

When I enter the information you posted in the above link I gave you in my first reply it reports an invalid code.

I would just go ahead and replace the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

Below is the link to the service manual.

h10032.www1.hp.com/ctg/Manual/c04655205.pdf

You will also need to reinstall Windows on the new hard drive.