09-17-2017 06:31 PM
My HP Pavilion desktop is about two weeks old. I installed a printer and quicken. That is all. When it cameout of the box it started up no problem. All of a sudden I am seeing a black screen for 7 minutes between my login scrreen and my home screen. Can you tell me how to fix this?
(virus scan comes back clean)
Solved! Go to Solution.
09-17-2017 06:36 PM
> Can you tell me how to fix this?
The answer is in one of the "hottest" topics on this forum:
09-17-2017 07:05 PM
HP has just released this fix...
TITLE: HP Image Enhancement for System Logon
VERSION: 1.00 REV: A PASS: 1
This package provides an update to HP image prevents/fix long system logon
SOFTPAQ FILE NAME: SP81965.exe
SOFTPAQ MD5: 6c95f0e2e0779fa4f23039ac59cdd114
EFFECTIVE DATE: September 16, 2017
SSM SUPPORTED: Yes
09-18-2017 01:16 AM - edited 09-18-2017 01:16 AM
Accompanying "release notes": http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81965.html
list the HP computers to which it applies.