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03-10-2023 07:12 AM
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According to the specifications, you must purchase Microsoft Office to use it.
Buy Office (sold separately)
If you purchased the computer from HP,
If you purchased Microsoft Office when you bought the computer,
Look for the license key in the confirmation or shipment email that would be part of your purchase order documents.
Contact Microsoft - plead you case.
Offer whatever proof you have that the subscription was offered on this machine with its purchase.
Things that are Microsoft Office Software
Microsoft 365 / all Microsoft Office products are licensed and controlled by Microsoft.
We can help to the extent of providing information to help you understand your options.
The short version:
When you first used your Office software, it should / would have been registered with Microsoft.
Contact Microsoft for help with your Office Products.
Microsoft Office - Product and License Information
Open and Read
Includes “Activate after reinstalling or moving Office”
Documentation / Website / How-to Instructions
Calls / links to:
To see help options: Scroll down to the middle of the page and select product
Need more help? Scroll down on the web page to find out how to contact Microsoft.
Installation and License Key Options
Some of the ways to “get” Office Software:
- Trial Software that comes with the computer.
An "offer" to try the software, in other words. The license is NOT included in Trial offers.
- Purchase Microsoft Office when you purchase your computer
Look for your license key with your purchase paperwork.
- Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare).
If you have trouble with this exact type of “installed” Office before it has expired,
Contact HP Support for recovery options.
- Purchase Office separately from Microsoft or other merchant.
Purchase / Repair Options
Open the Website > Select categories on the left to narrow the focus
Includes instructions to “completely remove office” from the computer
Side Bar >>> Life is possible without Office
HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Software / Drivers / Firmware Updates, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
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