Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.
Or, if you prefer, you can visit the HP Community in Spanish, and post your question there so you can get support in Spanish.
Thank you for your understanding.
HP Support Community
I work on behalf of HP