Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Monitor goes to sleep right after turning on PC

HP Recommended
Microsoft Windows 10 (32-bit)

Hello- When I turn on mu desktop PC, my monitor is not coming upi and it goes into sleep. I did not have this issue until last night and occasionaly I am seeing a blue page coming up saying microsft found some error and it will reboot.  Not sure what the issue is, but I checked all the connecting cables, power cords and don't see any thing unusual. I am wondering if it's malware or there are other issues. can you help?

Thank you,


6,247 6,228 314 467
Message 2 of 2
Flag Post
HP Recommended



Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the computer. I will be delighted to assist you here. 


Please attempt the below steps: 

Attempt a BIOS recovery 


If the above steps work and the display turns on/if not, use an alternate monitor and then: Perform a hardware test to be on a safer side. 


If the steps didn't work, use the below links for further assistance: 

Computer Starts but Monitor/Screen Remains Blank: Click here


Keep me posted. 🙂

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation