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Monitor goes to sleep right after turning on PC

Microsoft Windows 10 (32-bit)

Hello- When I turn on mu desktop PC, my monitor is not coming upi and it goes into sleep. I did not have this issue until last night and occasionaly I am seeing a blue page coming up saying microsft found some error and it will reboot.  Not sure what the issue is, but I checked all the connecting cables, power cords and don't see any thing unusual. I am wondering if it's malware or there are other issues. can you help?

Thank you,

 

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HP Support Agent
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Message 2 of 2
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HP Recommended

Monitor goes to sleep right after turning on PC

@Lenor

 

Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the computer. I will be delighted to assist you here. 

 

Please attempt the below steps: 

Attempt a BIOS recovery 

  

If the above steps work and the display turns on/if not, use an alternate monitor and then: Perform a hardware test to be on a safer side. 

  

If the steps didn't work, use the below links for further assistance: 

Computer Starts but Monitor/Screen Remains Blank: Click here

 

Keep me posted. 🙂

Barachiel
I am an HP Employee

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