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Monitor turns on but no desktop in the background

I need help because my pc turns on and shows up in the monitor but my mouse doesn't respond to any command and I can't see task bar or programs
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HP Recommended

Monitor turns on but no desktop in the background

What model of HP computer do you have?

 

Do you have the technical skills to open-up your computer, and to start swapping parts, to try to trouble-shoot?

 

If not, it is time to take the computer to a qualified technician, for trouble-shooting.

 

Or, find a technophile friend whom you can trust.

 


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