• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
Envy 23 AIO
Microsoft Windows 10 (64-bit)

It also says "Please Install an Operating System on your Hard Drive." Hard Disk -(3F0).  HP's support states that I need to run a systyem (F2) hard drive check but when I do, the computer comes back with "smart check not installed." So I can't get a HD scan done.  Also, on startup, I cannot get the BIOS window to open using the F10 key. Is there another way to scan, or bypass, the HD so I can open WINDOWS? Thanks.

1 REPLY 1
HP Recommended

hi

try Restore BIOS default settings

https://support.hp.com/us-en/document/c01443463

 

 

 

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.