cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Ming5000
New member
2 0 0 0
Message 1 of 2
186
Flag Post

My HP ENVY Desktop TE01-0077c won't boot up - 3 long beeps followed by 2 short beeps

HP Recommended
HP Envy Desktop
Microsoft Windows 10 (64-bit)

My HP ENVY Desktop TE01-0077c won't boot up - it gets caught in a cycle of 3 long beeps followed by 2 short beeps, power light goes off for a second then tries to boot up again with the same beeping message. What could be wrong? Is it problem with the  power supply or problem with the hard disk?

1 REPLY 1
Grzwacz
Level 12
Level 12
7,153 5,668 679 1,459
Message 2 of 2
Flag Post
HP Recommended

Hi,

 

A 3.2 BIOS error means you have a memory initialization issue. See this (Link) for details.

 

It looks like you have two 16 GB sticks of memory. Try reseating both sticks of memory. Then try each stick of memory , one at a time, in each memory slot to isolate a possible bad component.

 

You may also have to try a new, known good stick of memory to solve the problem.

 

Regards

 

 

 

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation