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My HP Pavilion All-In-One was clicking and then died.

HP Pavilion All-in-One - 23-q110
Microsoft Windows 10 (64-bit)

I was working on my desktop the other night and it clicked and then shut off.  It is only 2 years and 4 months old.  I have tried disconnecting all cables and restarting but nothing happens.  It doesn't power on at all.

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HP Recommended

My HP Pavilion All-In-One was clicking and then died.

@Beachgirl2552

 

Hello;

Allow me to welcome you to the HP forums!

 

Sorry, but I don't have good news for you!
 
One thing you can try is pressing the power button and then, rapidly, pressing the Esc key repeatedly -- to see if your PC will boot into a text menu from which you can then select Diagnostics.
 
But if that does not work, and you PC will not even power on, there is literally nothing we can do from here for you, as we are not HP Tech Support and have no way of accessing your PC from here.
 
Additionally, HP Tech Support only provides free support during the warranty period, and since yours has expired, they would charge a fee UP FRONT to even talk to you.  If you want to try that, you have to go through HP Customer Support to get to them.  Contact info on HP Customer Support is listed below ...
 
However, HP Customer Support is generally unavailable on weekends, so you will have to wait until next week to contact them.
 
An alternative is to see if there is an HP Certified Service Center nearby you can contact to see if they will examine your PC and provide you a repair estimate.  Information on those Centers is also below ...

---------- HP Customer Support Info ----------
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836


---------- HP Certified Service Center Info ----------
http://support.hp.com/us-en/document/c00372730?jumpid=reg_r1002_usen_c-001_title_r0004

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***Please mark Accept As Solution if my post solved your problem***

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