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05-04-2020 06:53 PM
I really need this desktop and it recently stopped working properly. The desktop will run and the fans will work, but the monitor it is connected to will just say "input not found." I'm not sure it it is properly booting, since the only sign I have of it working is that the fans will run and a humming noise. I've researched and found that it may be a video card problem, but I'm not sure if I have a video card on this desktop. I'd really appreciate your help.
05-12-2020 07:46 AM
@duckruler Welcome to HP Community!
I understand that the computer is not working.
Please provide the correct product number.
Have you tried with different display cables?
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