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My HP Pavilion shuts off immediately!

HP Pavilion 550 339
Microsoft Windows 10 (64-bit)

I attempted to clone the HDD to use in a HP 6305 which I messed up.

#1 Which devices plug into which SATA ports?

#2 Now my compuer shuts off immediately.  I swapped the cables, pulled the power plug and waited 10 minuts.

#3 What is correct Boot sequence?  Do I select EUFI or Bios?

I have early Dimentia which causes short term memory loss, that explains about the cable questions.

Thanks, Don

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My HP Pavilion shuts off immediately!

Hi @nodsirrah32,

 

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues with the computer shuts down randomly. Don't worry I"ll be glad to help you.

 

In this scenario, I would personally suggest you either contact a local tech who can look at the issue or contact our HP phone support for further assistance. 

 

HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get the phone number.' A case number and phone number will now populate for you.

 

If you have any troubles, let me know and I will do my best to help!

 

Hope this helps, for any further queries reply to the post and feel free to join us again

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

 

Regards,

Jeet_Singh
I am an HP Employee

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