• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-18-2022 07:45 PM

HP Recommended

My HP envy 24-n014 AIO PC is working fine until this morning, but I flashed the BIOS 19/11/22  offered by HP support on my PC. I did this as it would not recognize my 4TB  external drive. The BIOS update was done without any problem. When I boot from the first boot, the Bios beeps 3 long and 4 short beeps, 5 times and the PC boot with the HP logo and the screen showing the PC details in the BIOS version.

Error: Unsupported Adapter installed. The PC automatically shuts down in a few seconds and turn off the PC.

 

A similar issue resolved on this site required a proprietary power adapter to fix, however, I am using the original power adapter supplied with the device.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
my testing
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.