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Johnturley3
New member
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Message 1 of 2
151
Flag Post

My HP all in one desktop shut down like the plug been polled. It has power but it will not restart.

‎12-13-2020 08:15 AM

HP Recommended

The HP desktop shut down like the plug been polled. I’ve unplugged it and re-plugged it several times. It has power. At least the outlet is working. It will not restart.

1 REPLY 1
savvy2
Level 7
1,432 1,057 41 125
Message 2 of 2
Flag Post

‎12-13-2020 09:35 AM

HP Recommended

NO PC told at all, (hard nut to crack) here goes.

fans silent?

power button led looks ok or not, blinking not.

screen dead or not

BIOS dead or not. Esc key hammered at power on.

long 10 second push of power button and release wake up

does long hard reset fix this (fully safe this) 1,2,3,4

 

windows is last, not first.  above must all work first/.

 

NO warranty answers by me.
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