My HP all in one won’t turn on

[Apexbender]

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: My HP all in one won’t turn on - HP Support Community - 8355999

Reply:

Mine is having the exact same issue, AND it happened on the 12th! Coincidence...? I think NOT!

[Apexbender]

I bought an HP power supply but the issue persists. Is there anyone who knows or have encountered the issue themselves? Thank you in advance! 😉

[Nirvana_95]

Hi @Apexbender 

Welcome to the HP Support Community. We are here to help you with it.

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

May I know if you have purchased the power supply from HP? Could you please brief me about the issue so that I can assist you further with it?

Keep me posted. 

Thanks!

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

Please share the details requested so that we can assist you further.

Have a great day ahead! 

Thanks!

[Nirvana_95]

Hi,

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Have a great day! 

Thanks!