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‎04-13-2019 03:22 AM

HP Recommended
Product: HP ENVYAll-in-One PC

Hi My Pc wont turn on i dont know why.Can you guys please help

1 REPLY 1

‎04-14-2019 03:11 AM

HP Recommended

Hi @Tudor1235

 

Welcome to the HP Support Community. 

 

To better assist you - 

 

1) Were there any recent changes made to the computer? 

2) Have you tried a replacement power cable? 

3) Do you see any lights on the computer or at the back of it? 

 

While you respond to that, please try the steps mentioned in this guided troubleshooter - HP PCs - No Power or No Boot Troubleshooting

 

Let me know how that goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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