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HP Recommended

My all in one pc is showing this. I dont know if its locked. Its not going any further.

 

0A458B47-F87A-40F4-AB86-BE44066DB6B6.jpeg

1 REPLY 1
HP Recommended

Greetings @Mdmsdnmdnmd 

 

Welcome to the HP Forum.

 

Your PC's startup screen image usually means there may be a hardware problem or Windows is corrupted.

 

Check your PC's hardware, if this is possible, by using HP Diagnostics as follows:

Start the PC. Repeatedly tap the "ESC" key.

Select "F2". Run extensive system and component tests to confirm: a drive problem, a memory problem, or other component problem.

 

Let the Forum know if your PC can run HP's hardware tests at startup.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.