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‎10-11-2020 05:34 AM

HP Recommended
Product: Z5n90aa

My computer won’t boot

Tags (1)
2 people had the same question
1 REPLY 1

‎10-13-2020 01:32 PM

HP Recommended

@Amaya-Lopez Welcome to HP Community!

 

I understand that the computer will not boot.

 

Please attempt the below steps: 

Attempt a BIOS recovery 

  

If the above steps work and the display turns on/if not, use an alternate monitor and then: Perform a hardware test to be on a safer side. 

  

If the steps didn't work, use the below links for further assistance: 

Computer Starts but Monitor/Screen Remains Blank: Click here 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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