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‎11-29-2020 06:25 PM

HP Recommended
Product: Pavilion All-in-One
Operating System: Microsoft Windows 10 (64-bit)

When it has been in sleep mode for a while, the screen stays black when I click the mouse. I have to hold in the side "On" button til it turns off and then turn it on again. When I start it in the morning, it's very slow to start. Today, it started beeping when I tried to "wake it up." with two short beeps followed by three long beeps. I teach classes for a community college over Zoom. I can't have my computer shutting down on me in the middle of my class tomorrow.

1 REPLY 1

‎11-29-2020 06:37 PM

HP Recommended

Hello Alyssa51, 

Try to restart your computer and refresh the system. Otherwise, reach to the Microsoft community ask for their help. They reply much faster than here. And I feel it is a windows system problem.

 

Peter

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